Shipping policy
Order Processing Time
All of our products are made to order.
Once your order is placed, it goes into production before shipping.
Please allow 2–5 business days for order processing and fulfillment.
During high-demand periods, processing times may be slightly extended.
Processing time is separate from shipping time.
Shipping Time
Shipping time depends on your delivery location and the product ordered.
Estimated delivery times are typically:
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6–14 business days after fulfillment (for most international destinations)
Shipping times are estimates only and are not guaranteed.
You will receive a tracking number once your order has been shipped.
Shipping Costs
Shipping costs are calculated automatically at checkout.
Rates vary depending on:
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Product type
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Quantity
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Shipping destination
The final shipping cost will be displayed before you complete your purchase.
Multiple Shipments
If your order includes multiple products, they may be shipped separately.
This is because items may be fulfilled from different production facilities.
If shipped separately, you will receive individual tracking numbers.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by your country.
These charges are the responsibility of the customer and are not included in our product or shipping prices.
We are not responsible for delays caused by customs processing.
Lost or Damaged Packages
If your order arrives damaged or has not arrived within the estimated timeframe, please contact us within 7 days of the expected delivery date.
We will work with our fulfillment partner to investigate and resolve the issue.
Shipping Carriers
Orders are shipped via trusted third-party carriers.
Carrier selection depends on your location and product availability.
Delivery delays caused by carriers, weather conditions, customs, or unforeseen circumstances are outside of our control.
Additional Shipping Information
For detailed shipping rate breakdowns, international delivery zones, and carrier information, please refer to our fulfillment partner’s official shipping page: